E-bikes and e-scooters are an increasingly popular way to get around. However, if their batteries are damaged or not charged correctly, they can become a serious fire risk.

Most e-bikes and e-scooters are powered by lithium-ion batteries, which can overheat, catch fire, or even explode if not looked after properly. Fire services across the UK, including the London Fire Brigade, have seen a significant rise in battery-related fires, with firefighters called to over 130 e-bike and e-scooter fires in London in 2024 alone.

For the safety of all residents and staff, no e-bikes or e-scooters are allowed to be stored or charged in any part of the Stef & Philips premises, including communal areas, hallways, storage rooms, and individual flats ❌

If you are found to have breached this rule, your tenancy will be terminated immediately, and may be held fully liable for any damages caused by a fire.

If you own an e-bike or e-scooter outside of the Stef & Philips premises, it's crucial that you follow these practices:

Follow the manufacturer's instructions carefully when charging.
Always unplug the charger once it's finished.
Never charge batteries while you're asleep or away from home.
Only use the charger supplied with your bike or scooter or buy an official replacement from a trusted retailer.
Never charge near flammable materials.
Don't overcharge your battery.
Avoid overloading plug sockets or using unsuitable extension leads.

Never store or charge e-bikes and e-scooters in communal areas or escape routes.
Keep them in cool, well-ventilated place, away from extreme temperatures.
Always follow the manufacturer's advice for storage and maintenance.

Buy your e-bike, e-scooter, and charger from reputable retailers only.
Avoid counterfeit products - they may not meet safety standards.
If you're buying a conversion kit, make sure it complies with British or European safety standards and that all components are compatible.
Register your product with the manufacturer to validate warranties and receive safety updates.

Inspect your battery regularly for any signs of damage.
Do not use or charge damaged batteries.
Never dispose of batteries in household waste or standard recycling.
Contact your local authority or manufacturer for proper battery recycling options. Improper disposal can cause fire in bin lorries or waste centres.

Visit the London Fire Brigade website for comprehensive guidance on safe charging and storage practices.
Finally, make sure you're using your e-bike or e-scooter within the law. You can find official information about regulations and trials on the Government website.

If there is a fire at the property, you must immediately evacuate and then contact the emergency services on 999.‼️