How can we help?


If you are unable to use one of our quick forms, you can reach our head office on

020 8882 8372

Office hours
9am - 5.30pm Monday to Friday

Need help with your home?

Use our quick online form. The quickest way to report an issue and get it fixed.


Out of hours
emergency repairs

If you need an emergency repair out of hours (5.30pm-9am, weekends and bank holidays), please call our emergency repair line on the number below.


If you need
immediate help

If you or someone else is seriously injured or at risk of immediate injury, contact the emergency services on 999.

If there is a fire at the property you must immediately evacute the property and then contact the emergency service on 999.

Head office


The Grange
100 High Street
London N14 6BN

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Essex office


3 Haven Road
Colchester C02 2HQ

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