6th February 2025 | Author - Staff Writer
How do we take care of your tenants?🏠

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We understand the responsibility that comes with housing vulnerable individuals and families. When local authorities place tenants in our accommodation, they can trust us to prioritise their well-being, comfort, and safety above everything else.

Here's how we put your tenants first:

âś… 24/7 maintenance & repair team

Our in-house team is available around the clock, committed to resolving maintenance issues within a 48-hour timeframe.

âś… Dedicated housing officers

Our housing officers perform regular welfare, occupancy, and property checks to ensure tenants feel supported and their living environment remains safe and well-maintained.

âś… Utilities and council tax assistance

We assist tenants in managing their utility and council tax bills, reducing their stress and helping them stay on track.

âś… Safety and training

All field staff are DBS-checked for safety and trained to recognise mental health needs, ensuring tenants receive the right care when needed.

âś… Comprehensive tenant information

We provide clear, easy-to-follow information packs, including notice boards and welcome packs, to help tenants settle in and access the support they need.

We take pride in delivering more than just housing - we offer peace of mind to tenants and housing partners alike.

đź“©Interested in learning more? Reach out to discuss how we can support your housing needs.
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